Shipping policy
Shipping Policy
Last updated: September 13, 2026
At Quovea, we work to get your order to you as quickly as possible while keeping shipping free.
Free Shipping
Free standard shipping is included on all Quovea orders.
Processing Time
Orders are typically processed within 1–2 business days after your order is placed.
Once your order has been shipped, you'll receive an email with tracking information.
Shipping Time
Standard shipping typically takes approximately 6 business days after your order has been processed.
Please note that delivery times may vary slightly depending on your location, carrier, weather, or other circumstances outside of our control.
Order Tracking
Once your order ships, you'll receive tracking information by email.
If your tracking information hasn't updated for several days, please contact us at shopquovea@gmail.com and we'll be happy to help.
Delayed or Lost Packages
If your package appears to be significantly delayed or is marked as delivered but you haven't received it, please contact us at shopquovea@gmail.com so we can help investigate the issue.
Incorrect Shipping Information
Please make sure your shipping information is correct when placing your order.
If you notice an error, contact us as soon as possible. We cannot guarantee that we will be able to change an address after an order has been processed or shipped.
Questions
If you have any questions about your order or shipping, contact us:
Email: shopquovea@gmail.com
Store: shopquovea.com